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Transportation FAQ

Hello! We have gathered some frequently asked questions to help you understand our who, what, when, where, and why’s. We are here to serve you and work diligently to accommodate transportation for students to be transported safely and timely to and from school.

  • Q: My stop is too far from my home, the bus passes right by my house, can the bus stop closer?
    A: We try to reduce the amount of stops the bus has to make to ensure the students get to school on time.


    • District guideline for walking distances to-from bus stop is as follows (under most circumstances, excludes hazardous roadways):
      • Elementary: .2 miles
      • Middle School: .5 miles
      • High School: .5 miles
  • Q: I registered my student at school/skyward, however, my child does not have a bus yet.
    A: Please allow 2-5 days from the time of registration or change of address to get bus assignments. Please make sure to register on our parent portal to receive updates.
  • Q: Can my child ride a different bus to go to my cousins/friends house?
    A: There are 3 places that a student can be transported to within the DVISD attendance zones per TEA GUIDELINES(pg. 13, Regular Route Services: Transportation to and from School), , the addresses must be added and approved by a school official prior to transportation adjustments


    • Permanent Residence
    • Grandparents
    • Licensed Daycare
  • Q: I moved and my address changed, my child needs transportation.
    A: Please login to skyward or visit your child’s campus and update the information, once the changes have been made it will take 3-5 days for bus transportation to be assigned.

If you still have questions or concerns, please email us at

Thank you for your patience!