Transportation FAQ

Routes for all students will be provided by text and or email to the contact information of the primary parent registered in Skyward on Aug. 4, 2023 by 5 p.m.

Additional information and route updates will be provided on Aug. 7, by 5 p.m. for the first day of school.

Parents are encouraged to sign up for the Smart Tag Parent Portal to get updates on their child/children.

Sign up for SMART Alerts and receive emails or text messages regarding your child/children's scheduled bus stop. Learn more at this link: Smart Tag Parent Portal

Each route is developed based on the students riding the bus; the prior routes will be adjusted to provide service to all students on the route.

There is no guarantee that a student will remain on the same route as the previous year.

All students enrolled by Aug. 7, 2023 11 a.m. will be routed on a bus for the first day of school on Aug. 9, 2023.  

Any student added after Aug. 7, 2023 may have delay to allow time for the route to be adjusted. The department will strive to accommodate all transportation requests within 2 working days of the date students are registered and approved for enrollment at the campus.

The reason for the delay is that the routes must be adjusted and when students are added or changed it impacts all students on the bus route. The two day delay is to allow all students and parents to be updated on the changes and impact of the schedule.

Route updates will be sent via text message as soon as the student is routed on a bus. We typically have routes completed by the end of the first week in August, but we will still be making slight adjustments through mid September as new students enroll in the district.

The drop off and pick up times will be provided based on the route the student is assigned to, each route may be adjusted based on traffic, construction or unforeseen circumstances. 

Parents may monitor the pick up and drop off times using the Smart Tag Parent Portal. 

After registering your child it will take approximately 2 business days from the time of registration or any change of address to have a bus assigned to the student. Please make sure there is a current email on the Skyward Parent Portal to receive updates. 

Bus stop locations are determined by the proximity of students riding the bus, road conditions, access for the bus to maneuver and safety of the students.

Bus stops in neighborhoods with cul-de-sacs, narrow streets, or limited access for turnaround locations may have group stops at a safe location for all students in a specific area to board or depart the bus.

Del Valle ISD is experiencing an increase in the number of students needing transportation services. Many of the routes will require students to sit two and or three students per seat. The transportation staff will review each route to determine if any changes need to be made based on the number of students riding a route.

Bus routes are designed to get your child home safely and in a timely manner for all students on the route. If there are hazardous conditions that you believe we need to be aware of, please email trans@dvisd.net with your concern; student ID# and address. Staff will review the request and determine if an adjustment to the stop is possible.

Please ensure your child is at the stop no later than 5 minutes before the designated stop time. If a child misses the bus, please contact the Transportation Department at 512-386-3150. Staff will work to coordinate services to pick up your child to go to school.